Collections Specialist

Corona, CA

Job status
Full time
$14.50 – $17.05 Hourly
Job description
Are you competitive with a drive to succeed? Do you have strong customer relations skills? Then join us at Parallon!

Seeking Collection Representatives to work in our call center. Now is the time for you to join a team of motivated individuals working to resolve patient accounts on behalf of our hospitals. To be considered for this role, you must have experience with debt collections and medical terminology.

Salary starts at $14.50-$17.05/hr based on prior call center experience.

We offer:
• Competitive salary with amazing bonus potential.
• Generous raises based upon performance.
• Fantastic health benefits that include medical plans that will exceed your family's needs
• Tuition assistance after 90 days, and up to $5,250 per year.
• Consumer discounts on items from cell phone plans to travel and more.
• The opportunity to learn and grow, in an inclusive environment, where you will feel like family.

About us:
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

We are an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Apply online or via quick apply method - You must include your resume for consideration.
Education requirements
• High school diploma or GED.
Experience requirements
* Minimum of 1 year experience in 3rd party debt collections (not equivalent to medical/billing coding and/or copayment reconciliations)
* Proven track record of meeting production revenue goals on a regular basis
Ideal candidates will have a steady work history with excellent tenures and attendance patterns, as well as a passion for our purpose: "To serve and enable those who care for and improve human life in their community."
• Perform collection follow up on accounts for medical facilities in a high volume, inbound and outbound, call center environment.
• Utilize excellent communication and customer service skills to resolve balances.
• Meet monthly goals and quality standards.
Medical terminology HIGHLY preferred
Work hours
Mon, Tues, Fri 8am-5pm (3 days a week);
Wed, Thurs 10am-8pm (2 days a week);
Plus one Saturday per month 9am-1pm

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